Financial Systems

The Financial Systems section of Finance Administration provides strategic leadership and support on projects involving the evaluation, integration, and implementation of Accounting, Budget, Accounts Payable, Payroll, Treasury, Procurement, Risk Management, Business License and Citywide ERP systems. Our goal is to offer best practice methodologies and enhance, implement, and maintain solutions that optimize financial business processes and align with the Finance Department’s strategic objectives. We provide end-to-end support for Finance and City-wide ERP systems.

System & Process Analysis

As the City grows and technology rapidly advances, systems and business processes often require reassessment in order for the Finance Department to continue to provide optimal support to City departments and Riverside customers. Whether the solution is redefining a business process, employing upgrades and enhancements to existing systems, building an in-house solution, or undertaking a large-scale system implementation, the Financial Systems section plays a central role in establishing best practice guidelines and defining department objectives.

Project Management

The Financial Systems section leads and coordinates financial technology projects through a collaborative effort with the Innovation and Technology Department and other City departmental administrative and operational personnel. Project management functions include requirements gathering, developing and reviewing request for proposals, scheduling and evaluating vendor demonstrations, vendor selection, and contract review. The Financial Systems section supervises project timelines and manages project cost and scope. Other functions include assigning project tasks, tracking issues, monitoring resolutions, and presenting updates to City of Riverside Management.

System Implementation

Managing the delivery of a technology or business process solution to end users requires coordination between all parties involved. The Financial Systems section actively monitors and directs all aspects of a financial system implementation and has a lead role in City ERP system integration projects. During project implementation, the Finance Systems area will review functional and technical specifications, create test plans, test system functions, evaluate data conversions, document issues, develop reports and report specifications, create procedures and provide training.

Functional Support

The Financial Systems section delivers continuous training and support to end users across multiple applications. This includes providing tier one support for end user inquiries, production issues, system trouble-shooting, business process analysis, and research. The Financial Systems section administers functional support for the following systems: IFAS Financial and Payroll System, Oracle UWAM Work Order and Asset Management System, iNovah Revenue Management System, HDL Business License System, Bank of America Works Purchasing Card system, SharePoint Intranet and Internet updates, Payment gateways and credit card terminals. The Financial Systems section also provides support for reporting needs and special projects as assigned.

Finance IT Strategic Plan

The Finance IT Strategic Plan highlights recent Finance technology implementations and outlines a 5-Year strategic plan for Finance Department technology projects and initiatives.

Finance Technology Projects

The Current & Completed Projects highlights current Finance technology projects and projects that have been completed during the prior Fiscal Year.

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